ENTERPRISE SERVICE MANAGEMENT FORUM EVENT
Tue, 26 May
|Century City Conference Center
Join South Africa’s leading IT and service management professionals for a provocative, future-focused forum exploring the evolution of ITSM into Enterprise Service Management (ESM). This one-day event will challenge legacy models, spotlight emerging technologies, and ask bold questions...
Time & Location
26 May 2026, 09:00 – 15:00
Century City Conference Center, 4 Energy Ln, Century City, Cape Town, 7441, South Africa
Guests
About the event
EVENT OVERVIEW
Join South Africa’s leading IT and service management professionals for a
provocative, future-focused forum exploring the evolution of ITSM into
Enterprise Service Management (ESM). This one-day event will challenge legacy
models, spotlight emerging technologies, and ask bold questions about the role of
AI in human-centric service delivery.