top of page
Matrix42 ITSM Roundtable Event
Wed, 28 May
|Cape Town
We are in the process of planning an exciting IT Service Management (ITSM) event for the 28th of May 2025 in Cape Town!
Time & Location
28 May 2025, 08:30 – 13:00
Cape Town, Century City, Cape Town, 7441, South Africa
About the event
THE KEYNOTE: AGENT vs AI-GENT
The Agent vs the "Ai-gent" – Impact of Agentic.
As artificial intelligence reshapes industries, the lines between human agents and AI-driven “Ai-gents” are becoming increasingly blurred. This keynote explores the evolving concept of agentic behavior — the ability to act with autonomy, intention, and ethical judgment — and how it differentiates human capability from machine simulation.
Agenda and Venue: TBC
bottom of page